AVID Center is committed to your success and to delivering the best professional learning possible. We want to make sure that you and your teams have an impactful and fulfilling professional learning experience.
For a change to, or cancellation of, an AVID event registration, participants should provide written notice by completing the online Contact Form. This form should be used instead of email or other types of communication.
The safety and health of our educators and communities are very important to us. For face-to-face trainings and professional learning events, we continue to monitor the feasibility of hosting those events in specific locations. When a live event is not possible due to environmental factors, your event will automatically be converted to a similar digital experience, if appropriate.
AVID Cancellation Policy
Summer Professional Learning Registrations Not Listed in AVID Agreements
| Registration Payment Status | Cancellation Time | Result | Fees/No Fees |
|---|---|---|---|
| Paid in Full | At the time of registration to March 29 | Refund or credit voucher | No fee |
| March 29 to more than 3 weeks before the event | Refund or credit voucher | $150 cancellation fee | |
| 3 weeks before the event to the day before the event | Refund or credit voucher | 50% of the registration fee | |
| Day of event, no-show, or late cancellation | Not eligible for refund or credit voucher | Full amount of the registration fee | |
| Vouchers issued are valid until December 31 of the year following the cancellation and are redeemable for any future AVID event, products, or services (excluding any purchases made through myavidstore.com, which is managed by a third-party vendor, HALO). Vouchers may not be used to pay for past events. | |||
| Not Paid in Full | At the time of registration to March 29 | AVID Center will delete your registration upon receipt of cancellation notice | No fee |
| March 29 to more than 3 weeks before the event | AVID Center will invoice (Not eligible for refund or credit voucher) | $150 cancellation fee | |
| 3 weeks before the event to the day before the event | AVID Center will invoice (Not eligible for refund or credit voucher) | 50% of the registration fee | |
| Day of event, no-show, or late cancellation | AVID Center will invoice (Not eligible for refund or credit voucher) | Full amount of the registration fee | |
| No access or materials will be available for any portion of the event. | |||
AVID Cancellation Policy
Summer Professional Learning Registrations Listed in AVID Agreements
| Registration Payment Status | Cancellation Time | Result | Fees/No Fees |
|---|---|---|---|
| Paid in Full | Not applicable (Cancellation can occur before or on the day of the event or nonattendance) | Automatic credit voucher | No fee |
| Vouchers issued are valid until December 31 of the year following the cancellation and are redeemable for any future AVID event, products, or services (excluding any purchases made through myavidstore.com, which is managed by a third-party vendor, HALO). Vouchers may not be used to pay for past events. | |||
| Not Paid in Full | Not applicable (Cancellation can occur before or on the day of the event or nonattendance) | AVID Center will delete your registration upon receipt of cancellation notice. | No fee |
| No access or materials will be available for any portion of the event. | |||
AVID Cancellation Policy
Regional Path to Schoolwide® and Regional AVID ElevateXP®
| Registration Payment Status | Cancellation Time | Result | Fees/No Fees |
|---|---|---|---|
| Paid in Full | More than 60 days before the event | Refund or credit voucher | No fee |
| 1–60 days before the event | Refund or credit voucher | $75 cancellation fee | |
| Day of event, no-show, or late cancellation | Not eligible for refund or credit voucher | Full amount of registration fee | |
| Vouchers issued are valid until December 31 of the year following the cancellation and are redeemable for any future AVID event, products, or services (excluding any purchases made through myavidstore.com, which is managed by a third-party vendor, HALO). Vouchers may not be used to pay for past events. | |||
| Not Paid in Full | More than 60 days before the event | AVID Center will delete your registration upon receipt of cancellation notice | No fee |
| 1–60 days before the event | AVID Center will invoice (Not eligible for refund or credit voucher) | $75 cancellation fee | |
| Day of event, no-show, or late cancellation | AVID Center will invoice (Not eligible for refund or credit voucher) | Full amount of the registration fee | |
| No access or materials will be available for any portion of the event. | |||
Cancellation by AVID Center
If AVID Center cancels an event and the registrant is unable to, or chooses not to, attend another event, AVID Center will refund or issue a credit voucher for 100% of the registration cost if payment has already been received.
AVID Center may make the decision to cancel an Event due to low enrollment. Registrants will be notified via email and other available options will be given at that time.
Please Note: AVID Center is not responsible for making, changing, or canceling any hotel or airfare reservations.
For questions or if you need to discuss an emergency or special circumstance, please contact the AVID Care Team at 1-833-284-3227 or [email protected].
This policy is subject to change based upon prevailing conditions.
